99be Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 99be ("we", "us", "our") collects, processes, stores, and protects the personal information of individuals ("you", "the User") who access or use the 99be platform, including the website at 99be.vip and all associated services, games, and features. This Policy forms part of the overall agreement between you and 99be and should be read alongside the Terms and Conditions.

By registering an account on 99be, accessing the platform, or using any feature of the service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the 99be platform. We encourage you to review this Policy each time you visit 99be.vip to stay informed about our data practices.

Personal Data We Collect

We collect the following categories of personal data when you register, use, or interact with the 99be platform:

How We Use Your Data

99be processes your personal data for the following purposes, each of which is necessary to deliver, maintain, or improve the 99be service for users in Bangladesh:

• Account creation, authentication, and ongoing account management, including processing deposits and withdrawals via bKash, Nagad, Rocket, and local bank transfers.
• Identity verification and age verification in compliance with our responsible gaming obligations. This includes reviewing identity documents to confirm that users are aged 21 or above.
• Fraud prevention, anti-money-laundering (AML) compliance, and detection of prohibited conduct as defined in the Terms and Conditions, including multi-accounting and bonus abuse.
• Delivery of promotional communications, bonuses, and personalised offers relevant to your activity on 99be. You may opt out of marketing communications by contacting support at the email address in the footer.
• Platform analytics, performance monitoring, and product improvement, using aggregated and anonymised data where possible to understand how users interact with the 99be platform.
• Compliance with applicable legal and regulatory obligations, including responding to lawful requests from law enforcement authorities in Bangladesh and internationally.

We do not use your personal data for any purpose not listed above without first notifying you and, where required, obtaining your explicit consent. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Legal Basis for Processing

99be processes your personal data on the following legal bases:

• Contractual necessity: processing required to provide the services you have requested, including account management, game access, payment processing, and customer support.
• Legitimate interest: fraud prevention, security monitoring, platform analytics, and abuse detection, where these interests are not overridden by your privacy rights.
• Legal obligation: processing required to comply with applicable laws, including age verification requirements, anti-money-laundering regulations, and responses to lawful authority requests.
• Consent: processing for direct marketing communications, where we rely on your consent, which you may withdraw at any time by contacting support at the email in the footer.

Data Sharing and Disclosure

99be does not sell your personal data. We may share your personal data with the following categories of recipient, strictly on a need-to-know basis and only to the extent necessary for the purpose described:

• Payment service providers: bKash, Nagad, Rocket, Upay, and Bangladeshi bank partners require transaction data to process deposits and withdrawals on your behalf. These providers operate under their own privacy policies and are bound by applicable financial regulation.
• Game content providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, and other licensed suppliers may receive anonymised session data for game integrity and technical support purposes. These providers do not receive your identity or contact data.
• Identity verification and fraud prevention services: third-party KYC and fraud detection providers who assist 99be in verifying user identities and detecting suspicious activity. These providers are contractually bound to process data only as instructed by 99be.
• Law enforcement and regulatory authorities: where required by applicable law or in response to a valid legal request, 99be may be required to disclose user data to law enforcement agencies, courts, or regulatory bodies in Bangladesh or internationally.

Payment Data and Financial Security

Financial transaction data — including bKash, Nagad, and Rocket wallet identifiers and bank account details provided for withdrawal processing — is treated with the highest level of confidentiality within the 99be platform. This data is stored in encrypted form and is accessible only to authorised personnel directly involved in payment processing and fraud prevention. 99be does not store full debit or credit card numbers. All payment data is handled in accordance with applicable financial data security standards.

Where 99be uses third-party payment processors (including mobile financial service providers regulated by Bangladesh Bank), those processors are responsible for securing the data they handle in accordance with their own regulatory obligations. 99be is not liable for data security incidents that occur within a third-party payment processor's own systems, provided that 99be fulfilled its obligations in transmitting data securely.

Data Retention

99be retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and to comply with applicable legal obligations. For active accounts, personal data is retained for the duration of the account's active period plus a minimum of five years following account closure, in order to satisfy anti-money-laundering record-keeping requirements and to handle any disputes or regulatory enquiries that may arise after account closure.

Identity documents provided for KYC verification are retained for the period required by applicable financial crime regulations. Transaction records are retained for a minimum of five years from the date of each transaction. Device and usage logs are retained for a shorter period, typically twelve months, unless retained for longer as part of an ongoing fraud or security investigation. When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an individual user.

Your Data Rights

Subject to applicable law, you have the following rights with respect to the personal data that 99be holds about you. To exercise any of these rights, contact 99be support at the email address listed in the footer of this site:

• 👁️
  Right of Access

  You may request a copy of the personal data that 99be holds about you, along with information about how and why it is being processed.

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  Right to Rectification

  If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.

• 🗑️
  Right to Erasure

  In certain circumstances, you may request the deletion of your personal data. This right is subject to our legal obligations to retain certain records for regulatory compliance purposes; we cannot delete data that we are legally required to keep.

• ⏸️
  Right to Restriction

  You may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being investigated.

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  Right to Data Portability

  Where processing is based on your consent or on a contract with you, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

99be will respond to all data rights requests within a reasonable timeframe and in any event within thirty (30) days of receipt. Where a request is complex or we have received a high volume of requests, we may extend this period by up to a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

Cookies and Tracking Technologies

99be uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit 99be.vip. We use the following types of cookies: (a) Essential cookies, which are strictly necessary for the platform to function — these include session authentication cookies that keep you logged in during your visit; (b) Functional cookies, which remember your preferences such as language settings; and (c) Analytics cookies, which help us understand aggregate usage patterns so we can improve the platform's performance and user experience. We do not use third-party advertising or behavioural tracking cookies.

You can control cookies through your browser settings. Disabling essential cookies may prevent parts of the 99be platform from functioning correctly, including the ability to log in and maintain your session. Disabling analytics cookies will not affect your ability to use the platform but may reduce our ability to diagnose performance issues. By continuing to use 99be.vip with cookies enabled in your browser, you consent to our use of cookies as described in this Policy.

Data Security Measures

99be implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 99be platform; encryption of sensitive data fields at rest in our databases; strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis; regular security reviews of platform infrastructure; and monitoring for unusual account activity that may indicate an account compromise or fraud attempt.

While we take all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your 99be login credentials secure and for logging out of the platform when using shared or public devices. If you believe your account has been accessed by an unauthorised party, please contact 99be support immediately at the email address in the footer of this site so that we can take prompt action to secure your account.

Minors and Age Restriction

The 99be platform is strictly prohibited to persons under the age of 21. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. All registration flows on 99be require the user to confirm they are aged 21 or above, and 99be may require documentary proof of age at any point in the account lifecycle. If a parent or guardian believes that a person under 21 has registered on 99be, they should contact 99be support immediately at the email address in the footer of this site.

Changes to This Privacy Policy

99be reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make changes, we will update the "Last updated" date at the top of this page. Where changes are material — meaning they significantly affect how we collect or use your personal data — we will make reasonable efforts to notify registered users, for example by displaying a notice upon login or sending a message to your registered mobile number.

Your continued use of the 99be platform following any update to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this page each time you visit 99be.vip to stay informed about how we protect your personal data. If you have any questions about changes to this Policy, please contact support at the email address in the footer.

Contact Us About This Policy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 99be holds about you, please contact the 99be data team at [email protected]. Please include your registered username and a clear description of your query. All privacy-related requests are handled with strict confidentiality and 99be aims to respond within thirty (30) days of receipt. If you are unsatisfied with our response, you may wish to seek independent advice or raise the matter with an appropriate authority in your jurisdiction.